1. Information We Collect

We may collect two types of information:

a. Personal Information You Provide

You may voluntarily provide personal information when you:

• Fill out forms on our website
• Register for trainings, workshops, or consultations
• Subscribe to our newsletter or updates
• Contact us for inquiries or support

This information may include:

• Name
• Email address
• Phone number
• Organization or affiliation
• Any additional details you choose to share

b. Automatically Collected Information

When you visit our website, certain information may be collected automatically, such as:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on the site
• Referring website

This information helps us understand how users interact with our website and improve performance.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests
• Provide access to services, trainings, and resources
• Send updates, newsletters, or relevant communications
• Improve our website, content, and user experience
• Monitor website usage and performance

We only use your information for purposes aligned with our mission and services.

3. Cookies and Analytics

Our website may use cookies and similar technologies to enhance your browsing experience.

We may also use tools such as Google Analytics to understand website traffic and usage patterns. These tools collect data in an aggregated and non-identifiable form.

You can manage or disable cookies through your browser settings if you prefer.

4. How We Share Information

Familia Solutions does not sell or rent your personal information.

We may share your information only in the following situations:

• With trusted service providers who help operate our website or deliver services
• When required by law or legal processes
• To protect the rights, safety, and integrity of our organization and users
• With your explicit consent

5. Third-Party Services

Our website may include links to third-party platforms or services.

Please note that once you leave our website, we are not responsible for how those third parties collect or use your information. We encourage you to review their privacy policies before sharing any data.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

You may:

• Request access to the personal information we hold about you
• Request corrections or updates to your information
• Opt out of receiving communications from us at any time

To make a request, please contact us through our website.

8. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children without appropriate consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us through the official Familia Solutions website.